Error AZ5263 |
Post Reply | Page 12> |
Author | |
solent
Newbie Joined: 07 January 2010 Location: UK Status: Offline Points: 10 |
Post Options
Thanks(0)
Posted: 07 January 2010 at 9:21am |
Hi, I have set up my shop and am testing. All seems to be OK except when I try to change country from the checkout page, it directs to the page to change the country but when I click OK I get the error message "Unable to add to the cart. Please contact the merchant and quote code 'AZ5263'
The cart is not configured to be accessed from this URL." This is the only link that returns this error message. I checked the security options and my homepage is the address listed here. Can you help with this? Thanks Melanie |
|
Support
RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
Post Options
Thanks(0)
|
Hi,
'configure cart'/'security options'/'security options' You are coming from a page at a different url to what you have listed there. Many thanks Support |
|
solent
Newbie Joined: 07 January 2010 Location: UK Status: Offline Points: 10 |
Post Options
Thanks(0)
|
Thanks for the quick response. I'm a little confused, which address should I have here. This is my website address. The last blocked URL is a Romancart address.
Thanks Melanie |
|
Support
RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
Post Options
Thanks(0)
|
Hi,
Make sure that you are clicking on the link on your website when you are testing it, not anywhere else. Many thanks Support |
|
solent
Newbie Joined: 07 January 2010 Location: UK Status: Offline Points: 10 |
Post Options
Thanks(0)
|
I am clicking on the cart buttons only. The only time I get this error is when I try to change the country from the checkout page. I can change it from the basket etc. Can I remove the change link on the checkout so this doesn't happen?
Thanks Melanie |
|
Support
RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
Post Options
Thanks(0)
|
Hi,
What is the url of a page with your 'add to basket' button on? What is your storeid? Many Thanks, Support Edited by Support - 07 January 2010 at 10:38am |
|
solent
Newbie Joined: 07 January 2010 Location: UK Status: Offline Points: 10 |
Post Options
Thanks(0)
|
Hi,
they are on various pages of the website. My main home page is www.solentsew.co.uk but all the pages are branches of www.solentsew.co.uk/Shop.htm. Store ID is 45707 Thanks Melanie |
|
Support
RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
Post Options
Thanks(0)
|
Hi,
This should be ok now. Many thanks Support |
|
solent
Newbie Joined: 07 January 2010 Location: UK Status: Offline Points: 10 |
Post Options
Thanks(0)
|
That's great thanks for your help!
Melanie |
|
solent
Newbie Joined: 07 January 2010 Location: UK Status: Offline Points: 10 |
Post Options
Thanks(0)
|
Hi, we have gone live today!
Unfortunately, when I try to add something to the basket from another PC we get the same error. Help!!! Thanks Melanie |
|
Post Reply | Page 12> |
Tweet
|
Forum Jump | Forum Permissions You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum |