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New Despatch Preset feature

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Silent_Explorer View Drop Down
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    Posted: 08 March 2011 at 8:16pm
Hi Support,

Thanks for adding the new 'Despatch Preset' feature,

I've tried setting up some presets today but I've run into a snag in that the 'Despatch Title' field is too short to enable my despatch descriptions to be entered which include the following:

Royal Mail second class 'Signed For' recorded packet

Royal Mail Special Delivery by 1pm

Royal Mail International Signed For recorded mail

Could you please increase to character limit to accept a longer description?

Thanks in advance

Nick G.
The Garage Door Spares & Automation Specialists - open your garage door at the press of a button !
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Dave P View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Dave P Quote  Post ReplyReply Direct Link To This Post Posted: 08 March 2011 at 8:31pm
Er, what new feature is this?
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Silent_Explorer View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Silent_Explorer Quote  Post ReplyReply Direct Link To This Post Posted: 08 March 2011 at 8:38pm
Hi Dave,

This new feature popped up unannounced today on the 'Manage Sales' page on the 'Despatch' screen

Nick
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raineshoe View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote raineshoe Quote  Post ReplyReply Direct Link To This Post Posted: 08 March 2011 at 8:58pm
I've found that the title box is too short. We have "international signed for" to and it won't fit. I've used an abbreviation ie international for the moment and then just fill in the rest when I've selected it, but defeats the object a little.

Otherwise as I posted elsewhere overall very good.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Red Quote  Post ReplyReply Direct Link To This Post Posted: 09 March 2011 at 12:39am
we also need space for International Signed For
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Dave P Quote  Post ReplyReply Direct Link To This Post Posted: 09 March 2011 at 7:48am
Thanks Nick,

We only use the Quick Dispatch function so I hadn't seen the new feature.

I think it's time stop banging my head against this particular wall, there are other walls to play with after all.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Red Quote  Post ReplyReply Direct Link To This Post Posted: 10 March 2011 at 12:59pm
"Hi Support,

Thanks for adding the new 'Despatch Preset' feature,

I've tried setting up some presets today but I've run into a snag in that the 'Despatch Title' field is too short to enable my despatch descriptions to be entered which include the following:

Royal Mail second class 'Signed For' recorded packet

Royal Mail Special Delivery by 1pm

Royal Mail International Signed For recorded mail

Could you please increase to character limit to accept a longer description?

Thanks in advance

Nick G."

Support - As Nick G and a number of others have said, Please can you increase the space available for the Despatch Title because as you have it set at the moment it is far too short to list the despatch choices we all use and so is of little use to us as it stands.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 10 March 2011 at 3:41pm
Hi,
Done - sorry about that - it was not supposed to be limited to 15 chars!
Many Thanks
Support
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Red Quote  Post ReplyReply Direct Link To This Post Posted: 10 March 2011 at 4:04pm
Thanks Support,
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Silent_Explorer Quote  Post ReplyReply Direct Link To This Post Posted: 10 March 2011 at 8:25pm
Thanks support for increasing the character limit,

I now have this feature up & running

Regards

Nick G.

The following scripts may save other RC users some time setting up their despatch presets:

Despatch Title: Royal Mail first class recorded packet
Despatch Text:
To track your package via the Royal Mail website <a href="http://www.royalmail.com/portal/rm/track?trackNumber=<trackingref>">click here</a><br>
<br>Package Description:<br>White padded envelope


Despatch Title: Royal Mail second class recorded packet
Despatch Text:
To track your package via the Royal Mail website <a href="http://www.royalmail.com/portal/rm/track?trackNumber=<trackingref>">click here</a><br>
<br>Package Description:<br>White padded envelope


Despatch Title: Royal Mail Special Delivery by 1pm
Despatch Text:
To track your package via the Royal mail website <a href="http://www.royalmail.com/portal/rm/track?trackNumber=<trackingref>">click here</a><br>
<br>Package Description:<br>White padded mailing envelope


Despatch Title: Royal Mail International recorded Airmail
Despatch Text:
Your goods should arrive within 3-7 working days.<br>
To track your package via the Royal mail website <a href="http://www.royalmail.com/portal/rm/track?trackNumber=<trackingref>">click here</a><br>
<br>Package Description:<br>White padded mailing envelope


Despatch Title: Royal Mail Signed For recorded mail to USA
Despatch Text:
Your goods should arrive within 3-7 working days.<br>
To track your package via the Royal mail website <a href="http://www.royalmail.com/portal/rm/track?trackNumber=<trackingref>">click here</a><br>
or enter your tracking ref <trackingref> on the <a href="http://www.usps.com/shipping/trackandconfirm.htm ">USPS website</a><br><br>
Package Description:<br>White padded mailing envelope


Despatch Title: Royal Mail International Airmail
Despatch Text:
Your goods should arrive within 3-7 working days.<br>
<br>Package Description:<br>White padded mailing envelope


Despatch Title: UPS courier service
Despatch Text:
Your goods have been collected by UPS Courier Services,<br>
your consignment should arrive by 5.30pm on the next 'working day'.<br>
(A signature will be required)<br>
To track your UPS consignment <a href="http://wwwapps.ups.com/WebTracking/track?&trackNums=<trackingref>">click here</a><br>
(tracking details should be available by 7pm on the day of despatch)


Despatch Title: Tuffnells courier service
Despatch Text:
Your goods have been collected by Tuffnells Courier Services,<br>
your consignment should arrive by 5.30pm on the next 'working day'.<br>
To track your Tuffnells consignment <a href="http://www.ezeelinkweb.co.uk/EzPOD/tracking.aspx?acc=0401928&con=<trackingref>">click here</a><br>
(tracking details should be available by 7pm on day of despatch)


Despatch Title: UPS international courier service via Interparcel
Despatch Text:
A signature will be required on delivery<br><br>
To track your package <a href="http://www.interparcel.com/tracking.php?action=dotrack&trackno=<trackingref>">click here</a><br>
(tracking details should be available by 7pm on the day of despatch)


Edited by Silent_Explorer - 10 March 2011 at 8:27pm
The Garage Door Spares & Automation Specialists - open your garage door at the press of a button !
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