RomanCart.com Forum Homepage
Forum Home Forum Home > RomanCart > Administration
  New Posts New Posts
  FAQ FAQ  Forum Search   Register Register  Login Login

Order confirmation email subject header

 Post Reply Post Reply
Author
Message
tester1 View Drop Down
Senior Member
Senior Member


Joined: 22 August 2007
Status: Offline
Points: 104
Post Options Post Options   Thanks (0) Thanks(0)   Quote tester1 Quote  Post ReplyReply Direct Link To This Post Topic: Order confirmation email subject header
    Posted: 28 May 2013 at 3:00pm
Hi Support

Over the weekend, we had a customer opt to pay for an order by bank transfer.

For that order, the standard order confirmation email subject header text has been preceded by "CONFIRM on PSP: ...".

How can we remove this so that only the standard confirmation email subject header text shows?

Many thanks
Back to Top
Support James View Drop Down
RomanCart Team
RomanCart Team


Joined: 30 November 2010
Location: Bath
Status: Offline
Points: 773
Post Options Post Options   Thanks (0) Thanks(0)   Quote Support James Quote  Post ReplyReply Direct Link To This Post Posted: 28 May 2013 at 3:03pm
Hi,

When you see this on an email it means there is action you have to take before the order is considered paid. In most cases this means set the order to paid in the sales manager.

There is no way to remove this from the email subject line but only the merchant sees this bit. The customer never sees 'confirm on PSP'.

Thanks

James
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down



This page was generated in 0.047 seconds.