Region Geolocation |
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Support James
RomanCart Team Joined: 30 November 2010 Location: Bath Status: Offline Points: 773 |
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Posted: 23 December 2014 at 11:35am |
Hi,
Yes it should work even without the regions page. Thanks James |
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Keith
Senior Member Joined: 21 November 2005 Location: United Kingdom Status: Offline Points: 261 |
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Hi Support,
I don't use regions, so will the Geolocation work as I don't have the region page? |
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Support
RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
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Hi,
With a VPN, presumably you were still on the same machine. The cart might have already established that your computer is in the UK, which is why this can be difficult to test. If possible clear the session as per the previous post and give it another go. Many Thanks Support |
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jackslad
Senior Member Joined: 07 April 2009 Status: Offline Points: 412 |
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I used a VPN based in USA and then Japan - both countries we ship to - and the cart page still showed United Kingdom - please reply to my email!
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Reflections of infinity, Hitchin |
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Support
RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
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Hi,
It's hard for you to test it as the cart is quite clever at working out where you actually are. Post clearsession=yes to the cart and try again as the session needs to be clear or it won't do it. (Or leave it for a couple of hours to timeout and clear automatically). Many Thanks Support |
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jackslad
Senior Member Joined: 07 April 2009 Status: Offline Points: 412 |
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I have emailed RC about this and haven't had a reply. If it can be made to work it will be a real benefit to merchants selling outside the UK as we do. If I receive a response from RC I will post it on here.
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Reflections of infinity, Hitchin |
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Red
Senior Member Joined: 06 August 2009 Status: Offline Points: 876 |
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I also feel it probably does not work as we have had it switched on but overseas customers have still been asking if we send to their country and how to select so have had to revert back to showing the regions page
Red |
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jackslad
Senior Member Joined: 07 April 2009 Status: Offline Points: 412 |
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Hi - I have tested this using a VPN located in the USA - and it doesn't seem to work. If I use the USA based VPN server - when I go to the cart page it is still showing the UK as the country. Have you in fact tested this?
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_____________________________
Reflections of infinity, Hitchin |
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Support
RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
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Hi,
It will switch to your default country in that instance. Many Thanks Support |
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jackslad
Senior Member Joined: 07 April 2009 Status: Offline Points: 412 |
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Supposing the iP address is in a country that we don't ship to - does the cart page default to the "home" cart page?
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Reflections of infinity, Hitchin |
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