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NoChex Issues

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    Posted: 14 January 2016 at 2:20pm
Hi

I have now received the confirmation e-mails, so I believe it is now resolved too.

Thank you
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 14 January 2016 at 2:00pm
Hi,
NoChex have informed us that the issue is now resolved.
Many Thanks
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 14 January 2016 at 8:14am
Hi,

The callback from NoChex where NoChex updates RomanCart with the outcome of the transaction is currently not functioning. We asked NoChex to look into this yesterday however we have not yet received a reply.

We upgraded our SSL certificates the day before yesterday to the latest versions which is likely to be the cause. However payment gateways should all be using the latest SSL technology so it should not in theory be an issue.

Apologies with the inconvenience with this,
Until this is resolved, please check the status of transactions on the NoChex control panel and update the RomanCart sales manager accordingly.

Many Thanks
Support

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