Offers and Discounts

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   We want to offer discounts on 2 or more purchases on our website

example thresholds:

spend £1000 and get £100 off
spend £2000 and get £200 off etc

the issue I have is some of our products are over £1000 and we dont want these products discounted if buying just 1

there needs to be at least 2 products in the basket before the threshold kicks in and the discount is applied

in basic terms can we add a discount of varing thresholds (as above) but there has to be 2 or more products in the basket?

Thanks

Jez

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JezJacko Members Profile Find Members Posts Newbie Joined: 05 December 2006 Location: United Kingdom Status: Offline Points: 20	Post Options Post Reply Quote JezJacko Report Post Thanks(0) Quote Reply Topic: Offers and Discounts Posted: 21 February 2024 at 6:58am
	We want to offer discounts on 2 or more purchases on our website example thresholds: spend £1000 and get £100 off spend £2000 and get £200 off etc the issue I have is some of our products are over £1000 and we dont want these products discounted if buying just 1 there needs to be at least 2 products in the basket before the threshold kicks in and the discount is applied in basic terms can we add a discount of varing thresholds (as above) but there has to be 2 or more products in the basket? Thanks Jez

Jake Members Profile Find Members Posts Newbie Joined: 03 May 2022 Status: Offline Points: 15	Post Options Post Reply Quote Jake Report Post Thanks(0) Quote Reply Posted: 21 February 2024 at 9:35am
	This should be fairly simple to do, and effectively comes down to selecting all products except those that put the price over the limit. Since it's the Order Total that's important, the Products over £1000 do contribute to the Promotional Code, they just don't trigger it on their own. Here are the steps: - Navigate to Marketing > Promotions and Offers > Promotional Codes - Click on Add promotional code - Select the Radio Button option labelled 'Click here to select product(s) at least one of which must be in the cart to allow this promotion.' - Click on the 'here' link to open the context window - Click 'Check All' to select all of your Products - Find the Products that you'd like to exclude and untick them manually - Click 'Save' and then 'Close' on the context window - Configure the rest of the Promotional Code options to your liking I've tested this in a few different situations, and it appears to be working as you're describing. Please do let me know if you have any issues with this method however, and I'll happily take another look for you. Edited by Jake - 21 February 2024 at 9:36am
	Jake Wetherall Technical Customer Support Advisor www.sellr.com

JezJacko Members Profile Find Members Posts Newbie Joined: 05 December 2006 Location: United Kingdom Status: Offline Points: 20	Post Options Post Reply Quote JezJacko Report Post Thanks(0) Quote Reply Posted: 21 February 2024 at 2:44pm
	Thanks Jake Thats nearly perfect but the issue is now if someone wants to order 2 of the same course (which does happen) that is over £1000 tresh the discount obviously isnt applied (as it was excluded in the threshold amount) and if we then create another threshold amount with the course included, the discount is now applied even if you add 1 (which is not what we want) needs to be 2 or more of any course Any ideas? Thanks again Jez Edited by JezJacko - 01 March 2024 at 10:31am

JezJacko Members Profile Find Members Posts Newbie Joined: 05 December 2006 Location: United Kingdom Status: Offline Points: 20	Post Options Post Reply Quote JezJacko Report Post Thanks(0) Quote Reply Posted: 01 March 2024 at 12:25pm
	anyone?

Jake Members Profile Find Members Posts Newbie Joined: 03 May 2022 Status: Offline Points: 15	Post Options Post Reply Quote Jake Report Post Thanks(0) Quote Reply Posted: 01 March 2024 at 1:16pm
	Sorry about that - it may be better in the fuure to open a support ticket by emailing your questions to support@romancart.com, as that allows us to keep track of the status of questions so that nothing goes unanswered. Hmmm that's a tricky puzzle then. There unfortunately isn't an option to exclude certain items until the quantity is increased. The next best thing I could think of would be to make it clear that they're excluded from the Promotion, and give a second Promotion with a threshold of 2000 that applies to all products. The trouble is that the tools themselves are quite general in application, while the requirements here are quite specific. If you have specific questions about how any of the options function when creating a Promotional Code, I'll be more than happy to give break them down for you.
	Jake Wetherall Technical Customer Support Advisor www.sellr.com