Paypal show zero amount

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   Hi,
I had a customer try to place an order today. The customer said the  payment would not go through.  She was trying to pay by using her MasterCard on paypal. She rang mastercard and they said the payment showed up as paypal with zero amount.

Any help would be appreciated. Store ID is 54019

Andy

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slickeric Members Profile Find Members Posts Newbie Joined: 22 December 2010 Status: Offline Points: 7	Post Options Post Reply Quote slickeric Report Post Thanks(0) Quote Reply Topic: Paypal show zero amount Posted: 21 November 2014 at 10:58am
	Hi, I had a customer try to place an order today. The customer said the payment would not go through. She was trying to pay by using her MasterCard on paypal. She rang mastercard and they said the payment showed up as paypal with zero amount. Any help would be appreciated. Store ID is 54019 Andy

slickeric Members Profile Find Members Posts Newbie Joined: 22 December 2010 Status: Offline Points: 7	Post Options Post Reply Quote slickeric Report Post Thanks(0) Quote Reply Posted: 22 November 2014 at 7:43pm
	After a chat with support and Paypal, and then the customer, it seem the customer was getting confused when on Paypals payment page