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XError: showing for a product
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allensp View Drop Down
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Joined: 14 July 2010
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Points: 7 		Post Options Post Options   Thanks (0) Thanks(0)   Quote allensp Quote  Post ReplyReply Direct Link To This Post Topic: XError: showing for a product
    Posted: 14 July 2010 at 8:31pm
My graphics person up and quit two days ago and I just realized she deleted a whole section of our products out of the cart. They are back in the cart and the new code has been pasted and uploaded through dreamweaver. Everything seems to be working except one part number. Every time we try to add that product we get the following message.

XError: RM1-WBM - $199 is not a valid itemname2 value.

I have checked in the cart control panel and it is showing up in the same format as all other products.

You can find where I am having trouble at http://www.rugged-cctv.com/audio.shtml

On the right hand side under microphones select RM1-WBM - $199

Anyone with any suggestions would be greatly appreciated.
Jennifer Spears
Rugged CCTV
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New1 View Drop Down
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Points: 19 		Post Options Post Options   Thanks (0) Thanks(0)   Quote New1 Quote  Post ReplyReply Direct Link To This Post Posted: 15 July 2010 at 8:37am
I use Dreamweaver and have had a similar problem setting a new cart up.

In Dreamweaver, find the code for the product and try removing the 2 from the end of Itemname. Dreamweaver seems to add numbers that shouldn't be there, usually if you have been copying and pasting code. It has always worked for me and I seem to remember Support posting something about this.

Regards
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Points: 10803 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 15 July 2010 at 8:44am
Hi,
Please see http://www.romancart.com/sell-more/topbuttons/shopping_cart_faq.html#aa

Many Thanks
Support
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allensp View Drop Down
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Points: 7 		Post Options Post Options   Thanks (0) Thanks(0)   Quote allensp Quote  Post ReplyReply Direct Link To This Post Posted: 15 July 2010 at 6:23pm
I tried that and unfortunately that isn't the problem. On that product page we have 28 products and only one of them is giving the following error.
XError: RM1-WBM - $199 is not a valid itemname2 value
There are no extra numbers on the storeid or itemcode sections of the code.

Any other ideas?
Jennifer Spears
Rugged CCTV
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athenadesign View Drop Down
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Points: 7 		Post Options Post Options   Thanks (0) Thanks(0)   Quote athenadesign Quote  Post ReplyReply Direct Link To This Post Posted: 22 December 2010 at 10:50pm
Originally posted by allensp allensp wrote:

I tried that and unfortunately that isn't the problem. On that product page we have 28 products and only one of them is giving the following error.
XError: RM1-WBM - $199 is not a valid itemname2 value
There are no extra numbers on the storeid or itemcode sections of the code.

Any other ideas?


have you resolved this?
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allensp View Drop Down
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Joined: 14 July 2010
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Points: 7 		Post Options Post Options   Thanks (0) Thanks(0)   Quote allensp Quote  Post ReplyReply Direct Link To This Post Posted: 22 December 2010 at 10:54pm
That one was resolved some how, and but now we have another product doing it.
Jennifer Spears
Rugged CCTV
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rscass View Drop Down
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Joined: 07 November 2007
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Points: 720 		Post Options Post Options   Thanks (0) Thanks(0)   Quote rscass Quote  Post ReplyReply Direct Link To This Post Posted: 23 December 2010 at 12:00am
In Dreamweaver, run a find and replace - find itemname2 and replace with itemname.

There's one in there somewhere!
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