Payments

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   Could you please give PayPal MTS a bump for me?

I'll struggle on with the problem until the weekend and if it has not been fixed by Sunday I'll revert back to the PayPal Website Payments Pro (Payflow Edition) which works fine.

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Silent_Explorer Members Profile Find Members Posts Senior Member Joined: 25 November 2006 Location: United Kingdom Status: Offline Points: 1337	Post Options Post Reply Quote Silent_Explorer Report Post Thanks(0) Quote Reply Posted: 15 October 2014 at 2:03pm
	Could you please give PayPal MTS a bump for me? I'll struggle on with the problem until the weekend and if it has not been fixed by Sunday I'll revert back to the PayPal Website Payments Pro (Payflow Edition) which works fine.
	The Garage Door Spares & Automation Specialists - open your garage door at the press of a button !

Silent_Explorer Members Profile Find Members Posts Senior Member Joined: 25 November 2006 Location: United Kingdom Status: Offline Points: 1337	Post Options Post Reply Quote Silent_Explorer Report Post Thanks(0) Quote Reply Posted: 17 October 2014 at 10:08am
	Hi Support, Any news from PayPal MTS yet? Have you contacted any RC merchants that use PayPal Pro (PCI Compliant) integration to ask them whether they've run a PayPal transaction report to see if they have are seeing a high volume of failed transactions in the PayPal daily reports with the error code 7 'Field format error'?
	The Garage Door Spares & Automation Specialists - open your garage door at the press of a button !

Support Members Profile Find Members Posts RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10803	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 17 October 2014 at 11:35am
	Hi, We have made a change on your cart so it uses the api method of determining the outcome instead of the payflow method. Please can you do a transaction for a small amount and let us know if you get any problems. (Note that the change is after the transaction as it returns back to RomanCart). Many Thanks Support

Silent_Explorer Members Profile Find Members Posts Senior Member Joined: 25 November 2006 Location: United Kingdom Status: Offline Points: 1337	Post Options Post Reply Quote Silent_Explorer Report Post Thanks(0) Quote Reply Posted: 17 October 2014 at 11:46am
	I've just done a test transaction and it's now completely broken!!! I get the following message after entering the card details 'This transaction has not been completed. The status is : Check PayPal Config' Please fix URGENTLY Nick G
	The Garage Door Spares & Automation Specialists - open your garage door at the press of a button !

Support Members Profile Find Members Posts RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10803	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 17 October 2014 at 11:52am
	Hi, It is because your API is not set. Please can you go to 'configure'/'payment methods' Click on the 'configure' icon for PayPal Pro PCI Follow the instructions that say 'if you don't have a payflow account' Then try the test transaction again. If you can do this now then it will either be ok or we'll put it back. Many Thanks Support