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Password products problem

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    Posted: 02 February 2010 at 3:02pm
I have several password products which give the customer a product activation key when they purchase software. All worked well until the vat rate returned to 17.5%. I created new password products and all the sales which include vat have worked fine (Roman cart prices include vat). However, non-vat paying customers do not receive the password and I have to send it manually.

Is this due a rounding of the amount when the ex-vat price is calculated? The price is £69.90 and the ex-vat is £59.49 (rounded to 2 decimal places, which is the price I use in the password product). How many decimal places do I have to enter in the password product for it to work?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bjcam Quote  Post ReplyReply Direct Link To This Post Posted: 28 February 2010 at 4:32pm
No-one has an answer then? I still have the problem...
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Post Options Post Options   Thanks (0) Thanks(0)   Quote raineshoe Quote  Post ReplyReply Direct Link To This Post Posted: 28 February 2010 at 5:16pm
No idea as don't use passwords, but suggest you play around with some of your ideas above with the decimal places. Or alternatively post this on a part of the forum that support reads.

Edited by raineshoe - 28 February 2010 at 5:17pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bjcam Quote  Post ReplyReply Direct Link To This Post Posted: 28 February 2010 at 8:45pm
Okay, thanks. I assumed support read this. What part will they read?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bjcam Quote  Post ReplyReply Direct Link To This Post Posted: 28 February 2010 at 8:47pm
Duh.. Just read the bit on the front page about Romancart not reading this section. I have posted it in another part. Thanks for your help.

Edited by bjcam - 28 February 2010 at 8:51pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote raineshoe Quote  Post ReplyReply Direct Link To This Post Posted: 28 February 2010 at 9:06pm
Excellent hopefully you will get a reply soon. If not, bump it.
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