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Updating customer email address in CRM

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tester1 View Drop Down
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Joined: 22 August 2007
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    Posted: 20 May 2011 at 3:15pm
Hi

I've done a quick search on this and can't seem to find any relevant discussions.

If an existing customer emails us to say that they've had a change of email address, we can update their email address in the CRM. The question is, when new marketing emails are sent out, does it get sent to the correct (new) email address?

Many thanks

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Support James View Drop Down
RomanCart Team
RomanCart Team


Joined: 30 November 2010
Location: Bath
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support James Quote  Post ReplyReply Direct Link To This Post Posted: 20 May 2011 at 3:26pm
Hi,

Yes the email would be sent to the new address,

Thanks

James
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