RomanCart.com Forum Homepage
Forum Home Forum Home > RomanCart > Integration
  New Posts New Posts
  FAQ FAQ  Forum Search   Register Register  Login Login

Shipping when Weight Exceeded

 Post Reply Post Reply
Author
Message
amused View Drop Down
Newbie
Newbie


Joined: 17 November 2010
Status: Offline
Points: 21
Post Options Post Options   Thanks (0) Thanks(0)   Quote amused Quote  Post ReplyReply Direct Link To This Post Topic: Shipping when Weight Exceeded
    Posted: 15 November 2011 at 2:47pm
Hi All

I've just encountered this problem:
We've had an order for serveal very heavy items which combined exceeded the weight limit for Airmail (Airmail being the only method available in this case).

Shipping is set up as Weight Based but because the Weight was too high, RC left "Shipping is" totally blank and entered a value of 0.00!

Any sugestions as to how to resolve this in future?
Back to Top
Support James View Drop Down
RomanCart Team
RomanCart Team


Joined: 30 November 2010
Location: Bath
Status: Offline
Points: 773
Post Options Post Options   Thanks (0) Thanks(0)   Quote Support James Quote  Post ReplyReply Direct Link To This Post Posted: 15 November 2011 at 2:53pm
Hi,

Go to 'tools > options > shipping' and select 'do not allow customers to checkout with a shipping cost of zero'.

Thanks

James
Back to Top
raineshoe View Drop Down
Senior Member
Senior Member


Joined: 03 October 2007
Location: United Kingdom
Status: Offline
Points: 1502
Post Options Post Options   Thanks (0) Thanks(0)   Quote raineshoe Quote  Post ReplyReply Direct Link To This Post Posted: 15 November 2011 at 8:48pm
But then what happens if you have an offer which says 0.00 shipping or "collect in person" which gives a 0.00 shipping option?
Back to Top
Support James View Drop Down
RomanCart Team
RomanCart Team


Joined: 30 November 2010
Location: Bath
Status: Offline
Points: 773
Post Options Post Options   Thanks (0) Thanks(0)   Quote Support James Quote  Post ReplyReply Direct Link To This Post Posted: 16 November 2011 at 10:54am
Hi Rainshoe,

Good point, in that case select 'dont allow customers to checkout without a shipping method'.
Back to Top
rscass View Drop Down
Senior Member
Senior Member


Joined: 07 November 2007
Status: Offline
Points: 720
Post Options Post Options   Thanks (0) Thanks(0)   Quote rscass Quote  Post ReplyReply Direct Link To This Post Posted: 16 November 2011 at 5:24pm
Continue your shipping weight bands past 2000g and allow for the possibility you will need to send two or more packages.

That's what I do anyway.
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down



This page was generated in 0.066 seconds.