international transactions fail AVS validation

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   Hi All,

I use PayPal Website Payments Pro (Payflow Edition) and for some reason all my international transactions are failing to pass the address or Zipcode validation checks

My overseas orders give the following un-checked result:

AVSADDR X

AVSZIP X

IAVS N

or 

AVSADDR N

AVSZIP N

IAVS N

Consequently I have to have to set the 'Risk Controls' in my PayPal settings to accept 'No Match' in order to receive international orders.

Should it be necessary to disable the address/Zipcode validation system in order to accept international card payments?

Are any other forum members experiencing a similar problem?

Thanks in advance

Best Regards,

Nick G.

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Silent_Explorer Members Profile Find Members Posts Senior Member Joined: 25 November 2006 Location: United Kingdom Status: Offline Points: 1337	Post Options Post Reply Quote Silent_Explorer Report Post Thanks(0) Quote Reply Topic: international transactions fail AVS validation Posted: 29 January 2010 at 8:32am
	Hi All, I use PayPal Website Payments Pro (Payflow Edition) and for some reason all my international transactions are failing to pass the address or Zipcode validation checks My overseas orders give the following un-checked result: AVSADDR X AVSZIP X IAVS N or AVSADDR N AVSZIP N IAVS N Consequently I have to have to set the 'Risk Controls' in my PayPal settings to accept 'No Match' in order to receive international orders. Should it be necessary to disable the address/Zipcode validation system in order to accept international card payments? Are any other forum members experiencing a similar problem? Thanks in advance Best Regards, Nick G.
	The Garage Door Spares & Automation Specialists - open your garage door at the press of a button !

Dave P Members Profile Find Members Posts RomanCart Guru Joined: 15 February 2004 Location: United Kingdom Status: Offline Points: 4066	Post Options Post Reply Quote Dave P Report Post Thanks(0) Quote Reply Posted: 29 January 2010 at 9:29am
	Hi Nick, Is this a new thing? We've been using Protx / SagePay for nearly 6 years and we've probably only had a handful of foreign orders which do pass the Address / Postcode / CV2 checks. Usually, they come up as not checked, rarely they come up as failed. The fails, and equally rare successes, I assume to be UK issued cards for foreign residents. I believe this is because is normal, UK banks cannot check these details for foreign issued cards. I did ask Protx and HSBC back when we started and this seemed to be expected at the time, I've never had a reason to assume anything has changed.
	Regards, Dave P. Gifts for all at HoneyPotGifts

Silent_Explorer Members Profile Find Members Posts Senior Member Joined: 25 November 2006 Location: United Kingdom Status: Offline Points: 1337	Post Options Post Reply Quote Silent_Explorer Report Post Thanks(0) Quote Reply Posted: 29 January 2010 at 10:07am
	Hi Dave, No this is not a new issue, I don't ever recall an international card payment that has passed the validation checks. I just wanted to makes sure it was normal to have to disable the address/Zipcode validation system within the PayPal configuration setup in order to accept non UK card payments via an international payment gateway such as PayPal It seems daft to have to disable an important security function! Best Regards Nick G.
	The Garage Door Spares & Automation Specialists - open your garage door at the press of a button !