Invoice numbers

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   I have set up the product manager to produce sequential invoice numbering with our own numbering ready for VAT.

However, it has jumped from FPD1102 to FPD1104 missing out FPD1103.

Any ideas as this is obviously not sequential.

Been fine up till then.

Thanks.

Store ID 23520

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raineshoe Members Profile Find Members Posts Senior Member Joined: 03 October 2007 Location: United Kingdom Status: Offline Points: 1502	Post Options Post Reply Quote raineshoe Report Post Thanks(0) Quote Reply Topic: Invoice numbers Posted: 20 January 2012 at 3:09pm
	I have set up the product manager to produce sequential invoice numbering with our own numbering ready for VAT. However, it has jumped from FPD1102 to FPD1104 missing out FPD1103. Any ideas as this is obviously not sequential. Been fine up till then. Thanks. Store ID 23520

ponyandcarriage Members Profile Find Members Posts Senior Member Joined: 09 August 2009 Status: Offline Points: 107	Post Options Post Reply Quote ponyandcarriage Report Post Thanks(0) Quote Reply Posted: 20 January 2012 at 4:45pm
	Strangely did exactly the same for us when we first set sequential numbering up for VAT , but hasn’t missed a beat since

Red Members Profile Find Members Posts Senior Member Joined: 06 August 2009 Status: Offline Points: 876	Post Options Post Reply Quote Red Report Post Thanks(0) Quote Reply Posted: 20 January 2012 at 5:18pm
	we also had the same at the start but like ponyandcarriage have found it to be OK for a long time now. We did contact support at the time but they were unable to explain why this had happened and we never worked out why either. Red

raineshoe Members Profile Find Members Posts Senior Member Joined: 03 October 2007 Location: United Kingdom Status: Offline Points: 1502	Post Options Post Reply Quote raineshoe Report Post Thanks(0) Quote Reply Posted: 20 January 2012 at 8:01pm
	A bit of a problem when you are supposed to have sequential invoices for the VAT man, defeats the object if you see what I mean. There is obviously a bug there, but it might be one of those that is so infrequent you can't find the darn thing. Glad its not just me though. Edited by raineshoe - 20 January 2012 at 8:02pm

Support Members Profile Find Members Posts RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10803	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 20 January 2012 at 8:06pm
	Hi, How are you triggering the invoice number generation? Manually in the sales manager? Or when the order is created? Or when it is paid? Many Thanks Support

raineshoe Members Profile Find Members Posts Senior Member Joined: 03 October 2007 Location: United Kingdom Status: Offline Points: 1502	Post Options Post Reply Quote raineshoe Report Post Thanks(0) Quote Reply Posted: 23 January 2012 at 11:37am
	When the order is paid.