Major Cart Upgrade

Hi,
I found your email attempt - the issue is
https://help.yahoo.com/kb/postmaster/SLN3434.html
You should either try a different email address or wait for it to resolve.
Many Thanks
Support

Hi Richard,

No problem at all - I totally understand (and share) your frustration.

I can absolutely assure you that we would not have upgraded given the choice. Changing a system which is in constant use is a huge challenge.

However, ageing hardware running out of space, new security requirements (TLS1.2) and other factors made it a necessity. The alternative would be to keep old hardware which wouldn't work with any payment gateways (very soon) and that would eventually fail.

With regard to the email - change the 'tools'/'options'/'Copy Despatched Email to' to a different one on a different email server and resend.

The issue which prevented your send the first time has been fixed, however it looks like having detected that it is temporarily banning emails to you from us for a few hours.

Many Thanks
Support

I am now finding that Paypal Express is not working.
When the button to pay with Paypal is pressed in my cart I am taken to:
https://secure.romancart.com/payment/excheckoutec.asp
with error:
We are sorry, but an error has occurred. Please click on the back button and try again.
If the problem persists, please contact the merchant.

Edited by EddieODG - 23 July 2016 at 2:12pm

Yes, working again for my site now, thanks.

I was originally advised of the problem by a customer, and replicated the problem myself, so it was not a localised issue.

But fine now.



Edited by EddieODG - 23 July 2016 at 2:29pm

I've stopped receiving 'Product Stock Alert' emails since the Cart Upgrade, could you please investigate?

Many thanks

Nick G.