Northern Ireland & Highlands

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   Hi Support,

My courier company TNT has just decided to separate Northern Ireland and the Highlands, Channel & Offshore Islands away from the UK.  Could you please add these areas to your shipping countries so I can create shipping prices for them?

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sawestwood Members Profile Find Members Posts Regular Joined: 13 December 2010 Location: United+Kingdom Status: Offline Points: 46	Post Options Post Reply Quote sawestwood Report Post Thanks(0) Quote Reply Topic: Northern Ireland & Highlands Posted: 31 December 2013 at 11:31am
	Hi Support, My courier company TNT has just decided to separate Northern Ireland and the Highlands, Channel & Offshore Islands away from the UK. Could you please add these areas to your shipping countries so I can create shipping prices for them?

Support James Members Profile Find Members Posts RomanCart Team Joined: 30 November 2010 Location: Bath Status: Offline Points: 773	Post Options Post Reply Quote Support James Report Post Thanks(0) Quote Reply Posted: 31 December 2013 at 11:42am
	Hi, You should use postcode shipping for this. Find out which postcodes TNT consider in the Highlands and create a specific shipping method for these areas. See here for more info... http://www.romancart.com/sell-more/topbuttons/watch_screencast.asp?source=list&topic=sppostcode Thanks James

sawestwood Members Profile Find Members Posts Regular Joined: 13 December 2010 Location: United+Kingdom Status: Offline Points: 46	Post Options Post Reply Quote sawestwood Report Post Thanks(0) Quote Reply Posted: 31 December 2013 at 1:14pm
	Sorry James, thats not going to work. I have just set it up and when a customer from NI looks at countries they are going to click UK and NI is part of the UK. I then went through and put one of the BT post codes in for the address and it carried on charging me a UK mainland postal fee.

Support Members Profile Find Members Posts RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10803	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 31 December 2013 at 1:35pm
	Hi, With Postcode based shipping the shipping method offered to the customer is based on the country and postcode they enter. Therefore, create a 'Northern Ireland' shipping method, which accounts for Northern Irish Postcodes in the UK. Create a Highlands one for the UK with UK Highland prices and then assign a UK Mainland or similar to the remaining postcodes. 'All other Postcodes not already allocated'. Channel islands are easier as they have their own country codes so you can create any shipping method you like for those and allocate to those countries. Many Thanks Support

amused Members Profile Find Members Posts Newbie Joined: 17 November 2010 Status: Offline Points: 21	Post Options Post Reply Quote amused Report Post Thanks(0) Quote Reply Posted: 14 February 2014 at 10:54am
	I'm also struggling with intergrating NI and Scottish shipping methods. I can either force the customer to enter their postcode before they do anything else (which is putting people off as they get assaulted with the (horrible and uneditable) region page as soon as they click "Add to Basket" for the first time) OR I rely on customers clicking "Change" on the Basket page which no-one does as it states Your Location : United Kingdom, which they are! I desparately want to incorporate the Region "enter your postcode" page INTO the basket page somehow. There has to be a better way of handling regional postcode entry in an end user friendly way.

Support Members Profile Find Members Posts RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10803	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 14 February 2014 at 11:10am
	Hi, Normally you would default the region screen to a region, so that the customer doesn't not see it at all unless they want to change the region. e.g. UK Mainland. It all really depends though on how you are charging shipping. If your shipping company is using Postcodes to work out the price then this is what you should ideally do on your website. Many Thanks Support

amused Members Profile Find Members Posts Newbie Joined: 17 November 2010 Status: Offline Points: 21	Post Options Post Reply Quote amused Report Post Thanks(0) Quote Reply Posted: 14 February 2014 at 11:23am
	Yes we're using post codes to work out shipping prices. The trouble comes in that there is no nice, customer friendly way include compulsorary postcode entry nor to encourage customers to enter their postcode to double check shipping. And to be honest 90% of the time it's not an issue. Only Scottish Highlands, Northern Ireland etc. are the awkward ones. But unless the customer chooses to click "change" and enter their postcode at the Basket screen (and like I said they don't because they ARE in the the UK) the shipping options that are postcode specific simply don't show (and the standard ones which DON'T apply to those postcodes do!). Once shipping is carried through to checkout it doesn't change, regardless of what postcode is entered there.