RomanCart.com Forum Homepage
Forum Home Forum Home > RomanCart > Suggestions and Improvements
  New Posts New Posts
  FAQ FAQ  Forum Search   Register Register  Login Login

Offers - Improvements

 Post Reply Post Reply Page  12>
Author
Message
Red View Drop Down
Senior Member
Senior Member


Joined: 06 August 2009
Status: Offline
Points: 876
Post Options Post Options   Thanks (0) Thanks(0)   Quote Red Quote  Post ReplyReply Direct Link To This Post Topic: Offers - Improvements
    Posted: 21 June 2011 at 6:40pm
Support - Re Offers Function, we do not feel this is set up correctly. The Offers function could do with a tick box or something that allows the customer the choice of adding the offer to their basket. As it is at the moment the Offer is just added to the customers basket without them knowing. An offer in our view is something that the customer should be able to choose to accept or decline not just be added to their purchase selections and expect them to pay for without them having selected it in the first place.
Red
Back to Top
Amber View Drop Down
Senior Member
Senior Member


Joined: 18 April 2005
Location: United Kingdom
Status: Offline
Points: 623
Post Options Post Options   Thanks (0) Thanks(0)   Quote Amber Quote  Post ReplyReply Direct Link To This Post Posted: 21 June 2011 at 6:52pm
Red,
I know I've already answered you in another category, I'm just posting here for the benefit of other members.

This can already be done by using the 'accessories' code,
For Example:

<form action=http://www.romancart.com/cart.asp method=post>
<input type=hidden name=itemname value='Dog Lead'>
<input type=hidden name=dependentmaster value=yes>
<input type=hidden name=price value=9.99>
<input type=hidden name=storeid value=10000>
<input type=hidden name=quantity value=1>
Dog Lead 9.99<br><br>
<input type=hidden name=X1itemname value='Collar (Half Price)'>
<input type=hidden name=X1price value=2.50>
<input type=hidden name=X1storeid value=10000>
<input type=hidden name=X1quantity value=1>
Special Offer!<br>
Add the collar for half normal price! (2.50)<input type=checkbox name=X1include><br><br>
<input type=submit value='Add to Basket'>
</form>

Edited by Amber - 21 June 2011 at 6:52pm
Regards,

Graham

Amber Chiropody Supplies
Back to Top
raineshoe View Drop Down
Senior Member
Senior Member


Joined: 03 October 2007
Location: United Kingdom
Status: Offline
Points: 1502
Post Options Post Options   Thanks (0) Thanks(0)   Quote raineshoe Quote  Post ReplyReply Direct Link To This Post Posted: 21 June 2011 at 7:03pm
I agree, it looks like we are forcing the customer to take the offer. It would be better organised if it could be made an optional add to basket when you are purchasing the item.

Like what Graham as done, but would be great if it could be done with least hassle.
Back to Top
Red View Drop Down
Senior Member
Senior Member


Joined: 06 August 2009
Status: Offline
Points: 876
Post Options Post Options   Thanks (0) Thanks(0)   Quote Red Quote  Post ReplyReply Direct Link To This Post Posted: 21 June 2011 at 7:07pm
Hi Graham.
My point to Support re the Offers Function is that it should not just put an extra item directly onto the customers basket without them first selecting to do so, this looks like they are being forced into buying an extra product that they did not select and which they may not want (even if it is at a reduced price) and I am sure would make a lot of customers just abandon the cart.
The Offers function is one of the upgrade selling points for the top level of cart so should in my view be usable.
The reason for wanting to use the function is that you can set up a time span for the offer, the set up is quick and you can link product codes to each other for the offers without having to do a lot of work on codes. It also has an edit and delete button for the offer so would be much quicker to use and a lot less fuss if it was not for the fact that it does not give the customer the choice first.
Red
Back to Top
Amber View Drop Down
Senior Member
Senior Member


Joined: 18 April 2005
Location: United Kingdom
Status: Offline
Points: 623
Post Options Post Options   Thanks (0) Thanks(0)   Quote Amber Quote  Post ReplyReply Direct Link To This Post Posted: 21 June 2011 at 7:31pm
Hi Red,
I can see your point; you'd like to see it incorporated within the 'offers' facility, whereas I was offering a workaround.
We'll have to see if Support will implement this, but in the meantime the code above should tide you over, it does what you want it to do in essence.

Regards,

Graham

Amber Chiropody Supplies
Back to Top
Support View Drop Down
RomanCart Team
RomanCart Team


Joined: 16 March 2004
Location: United Kingdom
Status: Offline
Points: 10794
Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 21 June 2011 at 7:47pm
Hi,

If you simply want to offer the customer a reduced price product for example when they purchase another product then you should use up-sell/cross-sell for this. - Although you cannot make it time limited, you would need to remove the up-sell.

With offers the cart has to add it automatically otherwise the customer would have to go back to your website to get the offer product.

Many Thanks
Support
Back to Top
Red View Drop Down
Senior Member
Senior Member


Joined: 06 August 2009
Status: Offline
Points: 876
Post Options Post Options   Thanks (0) Thanks(0)   Quote Red Quote  Post ReplyReply Direct Link To This Post Posted: 21 June 2011 at 8:10pm
Hi Support
Can you not set it up to show on the basket but with a tick box as you do for up-sell/ cross-sell items that then allows the customer to choose to add the offer. If I have to add it via a cross-sell then I have to make offer priced lead codes for all my existing leads and then add an cross-sell to every collar in order to do this. The Offer feature would do it far quicker and as I said has the advantage of having the time frame you can set up for the time you wish the offer to run or edit the offer if you wish at any time.
Surely you must agree that just adding an offer directly to the customers cart without them first selecting to do so is not the correct way to do it - It is like pressure selling.
Red
Back to Top
Red View Drop Down
Senior Member
Senior Member


Joined: 06 August 2009
Status: Offline
Points: 876
Post Options Post Options   Thanks (0) Thanks(0)   Quote Red Quote  Post ReplyReply Direct Link To This Post Posted: 22 June 2011 at 8:53am
Support, the Offer function is a good one - easy to use, quick to set up and something we would very much like to use on our site, it is just the way it adds the offer directly to the customers cart page that we have a problem with, can you not just make a slight adjustment to how it works which would allow the customer the choice?
Red
Back to Top
Red View Drop Down
Senior Member
Senior Member


Joined: 06 August 2009
Status: Offline
Points: 876
Post Options Post Options   Thanks (0) Thanks(0)   Quote Red Quote  Post ReplyReply Direct Link To This Post Posted: 06 July 2011 at 11:18am
Dear Support
I have tried the work around via code that Graham provided above but the problem with that is that the product you add to the existing product as a special offer is added to the basket with the first products picture against it which is no good.

I would very much like to ust the Offers function that I have paid extra for by upgrading to the top level cart but cannot do so as I do not see how adding a product into a customers cart that adds to their basket total costs can be a legal function - the customer needs to be able to make the choice to accept or not accept the Offe. All it needs is a tick box against the offered item, which should not be that much of a problem for you to add to this function. (I have just contacted trading standards to find out the legal situation regarding adding a product directly into a customers basket that they do not know about and which adds to their basket total and will let you know their opinion once we receive it).
Red
Back to Top
Support James View Drop Down
RomanCart Team
RomanCart Team


Joined: 30 November 2010
Location: Bath
Status: Offline
Points: 773
Post Options Post Options   Thanks (0) Thanks(0)   Quote Support James Quote  Post ReplyReply Direct Link To This Post Posted: 06 July 2011 at 12:13pm
Hi Red,

Cross Sell/Up Sell does exactly what you looking for, offers them an extra item and gives them the choice of whether they want it or not by using a tick box.

https://admin.romancart.com/v111/info/screencast.asp?topic=csandus

Thanks

James
Back to Top
 Post Reply Post Reply Page  12>
  Share Topic   

Forum Jump Forum Permissions View Drop Down



This page was generated in 0.078 seconds.