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Order status missing |
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heldenbrau 
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Joined: 21 November 2007 Status: Offline Points: 129 |
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 Topic: Order status missingPosted: 21 May 2013 at 9:45am |
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What does this order status mean and does it affect stock levels to set an order to missing?
Edited by heldenbrau - 21 May 2013 at 9:45am |
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Support James
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Joined: 30 November 2010 Location: Bath Status: Offline Points: 773 |
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Posted: 21 May 2013 at 11:30am |
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Hi,
Where exactly are you seeing this? Thanks James |
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heldenbrau
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Posted: 21 May 2013 at 11:55am |
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In manage sales I can select an order by ticking the box next to it and then from the drop down list below select 'set to missing'. It changes the ship status to 'missing'.
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Support James
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Joined: 30 November 2010 Location: Bath Status: Offline Points: 773 |
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Posted: 21 May 2013 at 11:57am |
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Hi,
Its purely for your own reference, you would use it if a package was lost in transit for example. It does not effect stock levels. Thanks James |
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heldenbrau
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Posted: 21 May 2013 at 12:45pm |
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ok thanks
Chris |
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