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RomanPay Problems

Printed From: Forum
Category: RomanCart
Forum Name: Administration
Forum Description: Using the Admin Control Panel
Printed Date: 26 March 2023 at 3:51am

Topic: RomanPay Problems
Posted By: bugsafari
Subject: RomanPay Problems
Date Posted: 04 June 2010 at 5:10pm

When we changed from NoChex to RomanPay last year, the number of failed transactions fell dramatically. However, I've noticed that we have been getting a few failed orders recently through RomanPay and a couple of customers have mentioned that they have problems that prevent them from completing the transactions when they click on the 'What is cvv2?' button. I wonder if any other users have experienced this problem and whether RomanCart/Pay might have any suggestions as to what the problem could be.

Many thanks,

PS: I hope I've posted to the correct forum here - wasn't sure where to go for RomanPay issues (?). Thanks!

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