<totalprice> and <invoicenum> not working?
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Category: RomanCart
Forum Name: Integration
Forum Description: If you need help using RomanCart in your own website, post here.
URL: http://forums.romancart.com/forum_posts.asp?TID=11137
Printed Date: 27 March 2026 at 1:12am
Topic: <totalprice> and <invoicenum> not working?
Posted By: Volksdevil
Subject: <totalprice> and <invoicenum> not working?
Date Posted: 29 July 2010 at 3:05am
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Hi,
Im having trouble with a couple of the tags for the cart. On the 'Order complete' page the <totalprice> tag dosn't seem to work. And on the printable invoice from the above order complete page, the <invoicenum> dosn't work. Im testing them using cheque payment method, and also via the preview cart link. Store id: 51894 Many thanks...Hoping someone can help. |
Replies:
Posted By: Volksdevil
Date Posted: 30 July 2010 at 1:10pm
Can anyone help with this? 
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Posted By: Support Oliver
Date Posted: 31 July 2010 at 8:23pm
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Hi,
If you can email support@romancart.com regarding this issue and provide your Store ID and Support Tag ( Found under "Help" "Contact Us" ) We will then be able to check over your settings. Kind Regards RomanCart Support |
Posted By: Volksdevil
Date Posted: 01 August 2010 at 12:40am
| Will do, thanks Oliver. |
Posted By: Support
Date Posted: 01 August 2010 at 9:19am
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Hi,
The tags on the order complete page should be ok now as this was fixed yesterday. For the invoice number - check when you are generating the invoice number (tools/options/general), for example with a cheque payment the order is not paid until you set it to paid on the sales manager. Many Thanks Support |
Posted By: Volksdevil
Date Posted: 01 August 2010 at 4:53pm
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Hi, I just tried it again with cheque payment.
On the 'Order complete' page the <totalprice> tag showed £0.09 although the total was actually £8.98. And on the printable invoice from the above order complete page, the <invoicenum> still didn't show. My settings are to generate a custom invoice number when an order is created, whether or not successful so im assuming it should work for cheque payment. |
Posted By: Support
Date Posted: 01 August 2010 at 7:26pm
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Hi,
The total should be displayed correctly now. If you view the invoice on the sales manager, do you see the invoice number there? Many Thanks Support |
Posted By: Volksdevil
Date Posted: 02 August 2010 at 12:27am
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Total is now working thanks!
The invoice number still didn't show up on the printable invoice, but it does indeed show up in the sales manager when clicking "Invoice" The <orderid> tag works fine, but seems the invoice number tag dosn't. |
Posted By: Support
Date Posted: 02 August 2010 at 8:17am
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Hi,
Make sure you are using 'tools'/'options'/'checkout'/'Use Sales Manager Invoice format on Completion Page' Many Thanks Support |
Posted By: Volksdevil
Date Posted: 02 August 2010 at 4:20pm
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Hi,
It's checked already
I have just noticed something different after a sale though, normally i receive two emails for a sale. One saying thanks for your order, followed by the invoice. All of a sudden im just receiving the invoices, which is actually what i wanted anyway. Maybe something has changed that will now mean the tag works? I shall have another go later. |
Posted By: Volksdevil
Date Posted: 02 August 2010 at 8:54pm
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Hi,
The <invoicenum> tag still dosn't work on the printable invoice link from the order complete page. I actually just tried adding the <orderid> tag to the invoice header along with the <invoicenum> and the orderid tag dosn't work on the order complete page, although it shows on the printable invoice. Edit: I just saved the HTML from the order complete page incase it may help you? |
Posted By: Support
Date Posted: 02 August 2010 at 8:57pm
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Hi,
'tools'/'options'/'checkout'/'Use Sales Manager Invoice format on Completion Page'. Make sure this is ticked. Many Thanks, Support |
Posted By: Volksdevil
Date Posted: 02 August 2010 at 9:00pm
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Hi,
As per previous page, this option is ticked/checked. |