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Suggested Features

Printed From: RomanCart.com Forum
Category: RomanCart
Forum Name: Suggestions and Improvements
Forum Description: If you think RomanCart needs to do something extra say it here!
URL: http://forums.romancart.com/forum_posts.asp?TID=11463
Printed Date: 28 May 2023 at 2:06pm


Topic: Suggested Features
Posted By: GX160Parts
Subject: Suggested Features
Date Posted: 19 November 2010 at 10:16am
I have been thinking of a few imrpoved features which could be added to Roman Cart to make things easier. The list is....

1. On the Product Manager it would be usefuel to have a product "Cost Price" column.

2. When Customers order an "Out of Stock" item it would be useful for an email to be sent that can be configured automatically. Fior example saying "Dear Steve, the item(s) yopu have just ordered are currently out of stock. We have placed this order on back order and will dispatch as soon as our next batch of stock arrives. We anticipate this to be within the next 5 days".

It would also be great if it could actually list the products that the customer ordered that were out of stock.

You would not believe the number of customers i get phone calls from wanting to know where their part is even though they clearly ordered it when it stated out of stock!

3. The ability to export more than 50 items at a time!

4. Some form of basic Stock reporting. eg calculating the stock cost and retail value of a given category or total products in Product Manager.

5. Something i suggested a while back and Support seemed to be interested in, but nothing has been done yet! On the Dispatch page, instead of having to type in the dispatch type (eg, Royal Mail Recorded Delivery, Royal Mail Special Delivery, etc) could this not be on a drop down menu based on the shipping names entered. When you have a lot of invoices top dispatch it takes some time to type this out for everyone and also type the tracking code.

Any comments or additions?

Tim
GX160Parts.Com
Genuine Honda Parts




Replies:
Posted By: Support
Date Posted: 19 November 2010 at 10:51am
Hi,

One problem is that one product often does not have one cost price.
i.e. if you have 1000 in stock you might have bought 500 of them at a cheaper price 6 months ago.
Although maybe the answer to this is that each stock 'batch' would need to be set up as a separate product?

Many Thanks
Support


Posted By: GX160Parts
Date Posted: 30 November 2010 at 7:33pm
That could work. So could some of these things be implemented?


Posted By: GX160Parts
Date Posted: 08 January 2011 at 9:33pm
WELL SUPPORT. Any news if any of these things could be implemented?


I have been using Simply Invoicing software in work and seems a simple bit of software similar to the Product Manager in terms of stock control and pricing. They can generate simple reports in terms of profit and loss etc. Could some of tehse features be implemented in Roman Cart in the near future.

Tim


Posted By: GX160Parts
Date Posted: 20 February 2011 at 3:43pm
On another note, is there any easy way of searching for all part dispatched orders? Sometimes i have orders that are a few weeks on back order for special order items. Being able to click on "Select all Part Dispatched Orders" from a drop down list or button would make sure none get "lost" amongst all the other orders. I know that they are highlighted in a different colour but some of my special order backorders can be up to 2 months by the time theyare produced and these drop off the pages. I therefore have to keep a manual note of the order number. Having a click for part dispatched orders also ans i could print out a report of back order invoice numbers etc.

Please implement some of these as it would make everyones life a lo easier i am sure!

Tim
gx160parts.com


Posted By: GX160Parts
Date Posted: 03 March 2011 at 10:51pm
Support? Any comments? Does support still supply support?!!!!


Posted By: GX160Parts
Date Posted: 05 March 2011 at 10:28am
COME ON SUPPORT. Stop developing your useless Iphone App and respond to what YOUR CUSTOMERS WANT!

Anyone else feel let down by supports response?

Please comment onthe various features above!

Tim


Posted By: Amber
Date Posted: 06 March 2011 at 8:39am
Support, as you can see by the number of posts over the last few weeks, the issue of enhancements and improvements is proving to be a big one, and is not going to go away. There is most certainly a feeling of disappointment and even resentment that requests are going unacknowledged and even ignored. What has really irritated many lately is that the iPhone app was created which benefits very few, whilst lots of other, much more pressing requests have gone without mention. Also, the new status icon next to the customer’s name in the Product Manager is all well and good, but to the best of my knowledge, no-one asked for this addition, so why was this conceived and developed when so many other important things were waiting in the wings? I believe it really is time that you formulated some system or arrangement with regards to customer’s wishes, rather than just remark that some requests will be ‘looked into’ or are ‘on the list of possible future enhancements’, never to be heard of again.
You can see that there is a growing tide of disgruntlement, and it is at your own peril that you ignore the wishes of your customers; many will give up and go elsewhere.
You should consult with us all much more, and respond more positively to requests; we feel we are kept in the dark over possible future developments. None of us have the slightest idea of what improvements may be in the pipeline, or what you’re working on at any one time.
A bit more openness and co-operation from you, please.


-------------
Regards,

Graham

http://www.ambersupplies.co.uk - Amber Chiropody Supplies


Posted By: rscass
Date Posted: 06 March 2011 at 9:34am
The 'ability to export more than 50 items at a time' would save so much time when manually creating datafeeds.

Why is it technically impossible to do?


Posted By: Red
Date Posted: 06 March 2011 at 10:34am
We also would like support to list items that they are developing so at least we all know what then to expect and maybe offer suggestions at the time of the development as to what is needed. Maybe Support could give us a list of items for development and the option then for us users to vote as to which order they should be worked on dependant on which we feel is most needed.
Red


Posted By: Support
Date Posted: 07 March 2011 at 8:50pm
Hi,
You can now add a cost price to products on the product manager.
There is a new report on 'view'/'sales reports' where you can view sales which shows the cost price and gross profit.
This currently expects the cost price to be entered with the same tax status as the product price. i.e. if your prices include tax then your cost price would include tax. We might enhance this in some way as some merchants buy exc tax and list prices inc tax. Not totally sure of the solution to this right now.

There are also 2 new reports accessible from the product manager via a new 'reports' link which shows stock reports. Please note that you will only be able to access these if you are within the product limit of your upgrade. (The reason for this is that some merchants are way over. A merchant earlier today reduced their product count by just under a million products).

Many Thanks
Support


Posted By: GX160Parts
Date Posted: 07 March 2011 at 10:00pm
Well done Support. You are listening to us!

This is going to be a very useful feature and hopefully something you can expand on. Well done. Wish you had told us your were working on it!

Another suggestion. How hard would it be to introduce bar coding? (again something simply invoice have - a programme that costs a fraction of RC).

Also any more work being done or comments on my other suggestions?

Thanks again.

Tim


Posted By: Support
Date Posted: 07 March 2011 at 11:09pm
Hi,

With regard to your message about a product being out of stock, it would probably be easiest to have this information on the confirmation email which is sent to the customer rather than a follow up email. i.e. the itemname being suffixed with a red message saying 'will be despatched later' or similar.

The prefilled despatch options is something we are also intending to add asap.

Adding an export for >50 products is not something we can easily add. If we do then it will take a lot longer for the exports as it will have to be a separate process. With the current system the good thing is that the export is very quick. (Which is one reason why it is limited).

What would you want barcoding to do? Generate a bar code for a product or read in existing bar codes?

You are comparing RomanCart to 'simply invoice' however that appears to be a pc invoicing application, not a hosted Shopping Cart and Internet Marketing system?

Many Thanks
Support



Posted By: Support
Date Posted: 08 March 2011 at 1:19pm
Hi,
You can now set preset despatch descriptions.
See the link on the despatch screen.
Many Thanks
Support


Posted By: GX160Parts
Date Posted: 08 March 2011 at 3:04pm
Thanks for the reply support.Just a few comments:-

On the new Reports of cost/sales can you add a print function to be able to print off the reports.

Is it possible or can you add a search for part dispatched items?

The prefilled dispatch items are also a great addition, thanks again.

Finally, the bar coding. Whilst most of my sales are via the internet, sometimes i get orders over the phone. These can often be very large and all my products are bar coded. It would therefore be great to use a bar code reader to generate an invoice rather than having to do it manually on my web site. I am aware Simply Invoicing is an invoicing software but there do seem to be some useful features that could be incorporated into RC.

Thanks again for implementing some of my suggestions. Will make my life a bit easier!

Tim


Posted By: Support
Date Posted: 08 March 2011 at 3:06pm
Hi,
Please can you spell out exactly what the bar coding feature would do.
Lets say you have a bunch of barcoded boxes in front of you...

Are you wanting to scan them into your website/cart as an alternative to clicking on an 'add to basket' button?

Or something else?

Many thanks
Support


Posted By: GX160Parts
Date Posted: 08 March 2011 at 4:16pm
Support.

Yes that would be exactly it. I could scan each box and it would add these to the basket. Then its just a case of adding in shipping method and customers details.

Another addition that would be useful would be to also add a Trade Price under the new Cost Price. This would purely be for "Reports" only as it would be useful to know the value of stock in terms of cost, retail and trade. Perhaps further down the line you could offer a trade login that would be able to pull the trade price down from the PM rather than the retail? At the minute i have a separate trade site using the basic roman cart, however when i make a sale on it i need to update the stock levels on my main PM.

Tim


Posted By: GX160Parts
Date Posted: 25 March 2011 at 10:09am
Well support any response to my above posts and suggestions? What about the ability to search for part dispatched orders?


Posted By: Support
Date Posted: 25 March 2011 at 12:16pm
Hi,
Use the 'delivery status' drop down to filter by delivery status.
Many Thanks
Support



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