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Renewal Offer

Printed From: RomanCart.com Forum
Category: RomanCart
Forum Name: Administration
Forum Description: Using the Admin Control Panel
URL: http://forums.romancart.com/forum_posts.asp?TID=11902
Printed Date: 21 October 2021 at 10:59pm


Topic: Renewal Offer
Posted By: AnnieCov
Subject: Renewal Offer
Date Posted: 06 July 2011 at 7:16pm
When logging into Romancart a screen came up with an renewal offer of 2 months free if renewed before 19th August. I do this every year but one of my errrm "clever" staff decided to check the box that said not to show this message again.

I've hunted through many menus trying to get this back. Andy advice please?

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Quality Poster, Photo and Canvas Printing

CD/DVD Duplication

http://www.amc-photographics.com - AMC Photographics



Replies:
Posted By: raineshoe
Date Posted: 06 July 2011 at 7:21pm
I don't think you can get it back unless Romancart can undo whatever has been clicked. However, if you go to profile, upgrade cart you should be able to see where you are up to anyway and you can renew from there.


Posted By: AnnieCov
Date Posted: 06 July 2011 at 7:22pm
Yes, I've done that but it only gives me the 12 month renewal option, not 14 months that came with the offer.

-------------

Quality Poster, Photo and Canvas Printing

CD/DVD Duplication

http://www.amc-photographics.com - AMC Photographics


Posted By: Amber
Date Posted: 08 July 2011 at 3:03pm
Hi,
I'd email Support and explain it to them. I think in all likelihood they will reactivate the offer for you; it's worth a go.

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Regards,

Graham

http://www.ambersupplies.co.uk - Amber Chiropody Supplies


Posted By: Support James
Date Posted: 08 July 2011 at 3:12pm
Hi Annie,

Send your Store ID and Support Tag to us at 'support@romancart.com' (make sure you reference this thread in your email) and we'll sort this out for you.

Your support tag is located under 'Help > Contact Us'.

Thanks

James



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