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Unable to connect to Paypal

Printed From: RomanCart.com Forum
Category: RomanCart
Forum Name: Website Discussions
Forum Description: Post here if you have a user to user question / post / comment which is
not for RomanCart to answer.
URL: http://forums.romancart.com/forum_posts.asp?TID=13367
Printed Date: 27 March 2026 at 2:30am


Topic: Unable to connect to Paypal
Posted By: Saladin
Subject: Unable to connect to Paypal
Date Posted: 10 November 2015 at 8:05am
Just yesterday I got a phone call from a customer saying they had tried to pay for an item on my website using the Roman Cart Paypal button. They got the Error message: 'Error: The merchant needs to configure RomanCart to connect to PayPal'. I thought this was odd, so I tried, and got the same message. The thing is, RomanCart is configured to connect to Paypal - and I had a shed load of orders through the website yesterday, all paying through Paypal - so some people can use it, while others - including me - can't. I don't know how many sales I've lost through this; I've tried it using Miscrosoft Edge, Internet Explorer 11, and Apple's Safari (all on different computers), all with the same result. The customer who phoned me was using Firefox. So what the heck is going on?



Replies:
Posted By: MountMan
Date Posted: 13 November 2015 at 1:25pm
Give a link to your site, then we can have a look, and try what's the trouble

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Keep well
Steve
I know one day my boat will come in - knowing my luck I will be at the Airport !



Posted By: jackslad
Date Posted: 14 November 2015 at 12:08pm
If you want Roman Cart to sort this - suggest you either post in a forum which they monitor - not this one - or quicker give them a call.

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_____________________________
Reflections of infinity, Hitchin


Posted By: rscass
Date Posted: 16 November 2015 at 3:08pm
Is there another forum?


Posted By: Denise853b
Date Posted: 30 November 2015 at 12:56pm
I have the same problem

my site is www.shehair.com can anyone help


Posted By: Denise853b
Date Posted: 30 November 2015 at 1:07pm
Ring roman cart they have sorted my problem out in 5 mins



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