Confirmation emails
Printed From: RomanCart.com Forum
Category: RomanCart
Forum Name: Administration
Forum Description: Using the Admin Control Panel
URL: http://forums.romancart.com/forum_posts.asp?TID=13726
Printed Date: 06 June 2023 at 5:19pm
Topic: Confirmation emails
Posted By: sheriff56
Subject: Confirmation emails
Date Posted: 04 February 2020 at 10:35am
Hi,
We have recently changed to a new Win10 laptop after support for Win7 finished.
We have a peculiar problem in the confirmation emails received in win10 Mail will not print ? Nothing is sent to the printer , no documents appear as pending , and the print set up screen disappears as if the task has been completed.
Cannot see anything obvious in settings anywhere , and everything prints fine from the sales manager.
Just wondered if anyone has experienced something similar ?
regards
Martyn
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**** www.e-crafts.co.uk **** Suppliers of goods for hand made cards , general crafts and scrapbooking.
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Replies:
Posted By: sheriff56
Date Posted: 04 February 2020 at 12:44pm
Hi,
Further investigation shows the emails will print if the format is changed to TEXT in the control panel , but will not print when set to HTML , or HTML and TEXT.
regards
Martyn
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**** www.e-crafts.co.uk **** Suppliers of goods for hand made cards , general crafts and scrapbooking.
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