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product manager problems |
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Support 
RomanCart Team 
Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10803 |
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 Posted: 07 May 2010 at 3:06pm |
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Hi,
If you are having problems saving the downloadurl then it is likely that there is a problem with the download url. It might be exceeding the maximum length, try a shorter url to see if this fixes it. If you are changing any other properties on the product at the same time then these may be the source of the problrm. Only change one thing at a time and it will become clear which one is causing the roblem. Many Thanks Support |
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shifio
Newbie 
Joined: 20 October 2008 Location: inverness scotl Status: Offline Points: 6 |
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Posted: 09 May 2010 at 9:10pm |
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yea no phone support with roman cart how annoying if i can;t get this sorted soon i may have to look elsewhere for a cart- it is driving me bananas
i keep getting the same reply from support and it takes them 19hrs to repsond- rediculous when you are trying to run a business with this |
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Dave P
RomanCart Guru 
Joined: 15 February 2004 Location: United Kingdom Status: Offline Points: 4066 |
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Posted: 10 May 2010 at 6:53am |
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Hi Shifio,
Have you tested what happens when you try a shorter URL, or only changing one property at once, as per Support's previous posts? |
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