Quantity sales on eBay

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   Hi Support
I've recently had a play with the eBay listing function and over the weekend 6 of one item was sold to one buyer.
The problem is that the RC invoice does not work the subtotal and the VAT out for the 6 items, it leaves it as if only one were sold. I've copied and pasted the details below, the order number is RC14767113.

Item Name                                                                                                      Quantity       Price     Total
100439 - 24 x Cube Puzzle Eraser Rubber. Party Bag. Stocking. Fundraiser.           6     £9.99     £59.94
                                                                                                                                         Subtotal     £9.99
UK_RoyalMailTracked                                                                                         Post & Packing     £3.99
                                                                                                                          VAT (Included)     £2.33
Payment method is 'PayPal'     
Currency is British Pound                                                                                                       Total     £66.38

Cheers
Nobby

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Nobby Members Profile Find Members Posts RomanCart Guru Joined: 28 April 2006 Location: United Kingdom Status: Offline Points: 822	Post Options Post Reply Quote Nobby Report Post Thanks(0) Quote Reply Topic: Quantity sales on eBay Posted: 28 August 2013 at 8:52am
	Hi Support I've recently had a play with the eBay listing function and over the weekend 6 of one item was sold to one buyer. The problem is that the RC invoice does not work the subtotal and the VAT out for the 6 items, it leaves it as if only one were sold. I've copied and pasted the details below, the order number is RC14767113. Item Name Quantity Price Total 100439 - 24 x Cube Puzzle Eraser Rubber. Party Bag. Stocking. Fundraiser. 6 £9.99 £59.94 Subtotal £9.99 UK_RoyalMailTracked Post & Packing £3.99 VAT (Included) £2.33 Payment method is 'PayPal' Currency is British Pound Total £66.38 Cheers Nobby

Support James Members Profile Find Members Posts RomanCart Team Joined: 30 November 2010 Location: Bath Status: Offline Points: 773	Post Options Post Reply Quote Support James Report Post Thanks(0) Quote Reply Posted: 28 August 2013 at 11:32am
	Hi Nobby, Are you using a custom invoice? if so does this happen with other predefined invoices? Thanks James

Nobby Members Profile Find Members Posts RomanCart Guru Joined: 28 April 2006 Location: United Kingdom Status: Offline Points: 822	Post Options Post Reply Quote Nobby Report Post Thanks(0) Quote Reply Posted: 28 August 2013 at 12:00pm
	Hi James I am using a custom invoice, although this has been copied from the order details. It hasn't happened on any other non ebay orders. Cheers Nobby Edited by Nobby - 28 August 2013 at 12:01pm