Refund

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   I note we can say on the sales manager we have refunded a complete order, but what if we only want to have a partial refund.  How do we do that?

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raineshoe Members Profile Find Members Posts Senior Member Joined: 03 October 2007 Location: United Kingdom Status: Offline Points: 1502	Post Options Post Reply Quote raineshoe Report Post Thanks(0) Quote Reply Topic: Refund Posted: 31 October 2011 at 9:13am
	I note we can say on the sales manager we have refunded a complete order, but what if we only want to have a partial refund. How do we do that?

Support Oliver Members Profile Find Members Posts RomanCart Team Joined: 06 April 2010 Status: Offline Points: 333	Post Options Post Reply Quote Support Oliver Report Post Thanks(0) Quote Reply Posted: 31 October 2011 at 10:39am
	Hi, Customers do this one of two ways: 1. Our Merchants have created a partial refund status with custom status's. 2. Our Merchants refund the complete order and process a new correct order I hope this is of some help Edited by Support Oliver - 31 October 2011 at 10:45am

raineshoe Members Profile Find Members Posts Senior Member Joined: 03 October 2007 Location: United Kingdom Status: Offline Points: 1502	Post Options Post Reply Quote raineshoe Report Post Thanks(0) Quote Reply Posted: 31 October 2011 at 2:03pm
	Thank you yes.