Royal Mail Pirce Increase

I think that is going to kill our business as most of our parcels are between 0-500 g. Coupled with having to charge VAT on there as we charge for packaging its going to create a hefty price rise for customers ordering only one or two items.

What annoys me is the service is so rubbish. The amount of parcels that go missing etc and then they have the cheek to raise the price, but can't provide the service. I hate rotten mail.

Has anyone any suggestions now for alternatives as couriers are looking more favourable by the minute.

I think all things like electricity, gas, water, etc should be public services. If they were they wouldn't put shareholders and profits above supply which especially with water is a necessity to live.

Anyhow, our experience of rotten mail is not good. I've had lost parcels which have cost me customers and business, parcels delivered back to me next day instead of the recipient and all sorts of things. List is too long to mention. At one point this was almost on a weekly basis, although has improved recently. Unfortunately, have been stuck with them as cheapest option for things.

I realise they are a business and need to make money, as we all do, but if you want to put the price up have the service to back it up. I resent paying higher prices for what for us is not a particularly good service. Not only that our personal post is not delivered until sometimes nearly 4.00 pm which years ago it was delivered well before lunch time and I fail to see why they can't manage it now.

I might go down the franking machine route as it might work out better for my customers, although added costs for us in some respects.

If they are one of the best in Europe, I pity the rest of Europe! Their service is apalling.

raineshoe wrote: I think all things like electricity, gas, water, etc should be public services. If they were they wouldn't put shareholders and profits above supply which especially with water is a necessity to live. --- I might go down the franking machine route as it might work out better for my customers, although added costs for us in some respects.

I wouldn't disagree with that, but we're a long way from it and getting further. That's the nature of the free market, level playing field (insert own preferred bollocks economic term here) or whatever you want to call it. We just have to live and work with it...

We moved to packet post and daily collection 18 months ago and it works well for us and saved us money.