Scheduled emails & unsubscribe options

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   Support, can you have a look to see of this is a problem at your end or is just a quirk. 

We use the unsubscribe link in the emails:

Click <a href=!delist!>here</a> to unsubscribe from our mailing list.

This is a message we received from on of the recipients:

Please unsubscribe me from your emails. I have done this before, but without effect and the link you provide is forcing me to use IE, and then not connecting, hence I discontinued.

Thanks

Rich

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rich-erich Members Profile Find Members Posts Senior Member Joined: 18 December 2008 Location: United Kingdom Status: Offline Points: 735	Post Options Post Reply Quote rich-erich Report Post Thanks(0) Quote Reply Topic: Scheduled emails & unsubscribe options Posted: 23 December 2010 at 10:24am
	Support, can you have a look to see of this is a problem at your end or is just a quirk. We use the unsubscribe link in the emails: Click <a href=!delist!>here</a> to unsubscribe from our mailing list. This is a message we received from on of the recipients: Please unsubscribe me from your emails. I have done this before, but without effect and the link you provide is forcing me to use IE, and then not connecting, hence I discontinued. Thanks Rich
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rich-erich Members Profile Find Members Posts Senior Member Joined: 18 December 2008 Location: United Kingdom Status: Offline Points: 735	Post Options Post Reply Quote rich-erich Report Post Thanks(0) Quote Reply Posted: 24 December 2010 at 7:26am
	Hi Support Have you finished for Christmas? Related to this problem is that we have a CRM group that we imported called Import 1. For some reason your search function does not work on this group. At a guess this would relate to my initial post as the when the customer clicks on unsubscribe the script that is executed cant find the contact either.
	Bike Maps <font color=BROWN>Mountain Bike Maps & Guides [/COLOR]