Stuck in "preview cart" mode

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   Hallo everyone

I made a new set of buttons today because things were acting strangely - ie none of the prices or item descriptions were appearing on the cart. I realised it was in test mode and all I was getting when I activated a button was a preview of the cart. I tested/rebuilt/checked things again and again for 3 hours with no result. Now no one can buy anything. Great.

Did I click something by mistake? Anyone any idea? How can one get stuck in preview mode? 

Support was not at all helpful......

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Wren Members Profile Find Members Posts Newbie Joined: 09 June 2013 Status: Offline Points: 2	Post Options Post Reply Quote Wren Report Post Thanks(0) Quote Reply Topic: Stuck in "preview cart" mode Posted: 09 June 2013 at 10:52pm
	Hallo everyone I made a new set of buttons today because things were acting strangely - ie none of the prices or item descriptions were appearing on the cart. I realised it was in test mode and all I was getting when I activated a button was a preview of the cart. I tested/rebuilt/checked things again and again for 3 hours with no result. Now no one can buy anything. Great. Did I click something by mistake? Anyone any idea? How can one get stuck in preview mode? Support was not at all helpful......

Support Members Profile Find Members Posts RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 10 June 2013 at 8:23am
	Hi, As per email (sent after your post above) - 'preview cart' is an item which appears when you click on 'preview cart' on the 'tools'/'customize cart' page. Just remove it from the basket as it will stay there in your basket until you do. (Or the cart session resets). If your add to basket buttons are not working make sure your default quantity is set to 1 at 'tools'/'options'/'basket' Many Thanks Support

Wren Members Profile Find Members Posts Newbie Joined: 09 June 2013 Status: Offline Points: 2	Post Options Post Reply Quote Wren Report Post Thanks(0) Quote Reply Posted: 10 June 2013 at 9:34am
	Thanks support for your help. However took all advice and still nothing has worked. I am using Softpress Freeway - does that matter at all? Mystified.... Althea

Support Members Profile Find Members Posts RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 10 June 2013 at 9:41am
	Hi, Create a simple html page on your desktop with just the code from RomanCart in it. Try that and let us know if that works. Many Thanks Support

Support James Members Profile Find Members Posts RomanCart Team Joined: 30 November 2010 Location: Bath Status: Offline Points: 773	Post Options Post Reply Quote Support James Report Post Thanks(0) Quote Reply Posted: 10 June 2013 at 11:24am
	Hi, I have just spoken to this merchant and the issue is now resolved. For anyone else that may have this issue in the future here is the solution.. - Go to 'tools > customize the cart' - Find the field 'foreground colour' - Make sure the value in this field is not the same as the value in 'background colour' field The issue was the merchants background was white and the text was also white. Thanks James [Support]