The most important suggestion ever!

I would like to propose the most important suggestion i have ever made and hopefully other members will back me up.

Would support please keep us regularly informed about updates and not just the usual "it will be available in 2 weeks" that we always get.

How long now have the new features been shown on the shopping cart but we still cant use them?

I am growing ever more impatient waiting for these grey boxes to turn blue!!!!!

Tim

Just noticed that if you click the new icons at the top of the sales manager the message has been changed and now says "Sorry - this functionality is not yet available. Please click on the back button." when only recently it said "this feature will be available next week" does that mean we are now expecting an even longer wait for the introduction of any new features?
Red

We've been down this road before haven't we.....

I think maybe a section on the forum where updates are posted on how far something has progressed. Much prefer up front honesty than loads of flannel. A bit of good solid honest communication goes a long way. I don't think people mind delays or something being longer coming than expected so long as they are given honest information about it, instead of being palmed off.   Its when you are told constantly this will be here next week and being kept totally in the dark etc and that's what gets people annoyed. I know its not our business as such what goes on behind the scenes, but it does affect how people plan their business and what they are going to do with things e-commerce wise. As ponyandcarriage said a simple update post would suffice. Just stops keeping us as mushrooms and feeding us sh*t. We are not out to have a pop at RC, but communication is a big must to keep your customers.

Hi,

Here is the current work remaining on the Invoice features (all subject to change)

1. <merchantlogo> - Standardise storage of logo.
2. Check permissions settings for new menu options.
3. Sort out emails for the different types
4. Investigate manual payment of quotes and pro formas.
5. Investigate Resend quote, Invoice or pro forma email request for payment.
6. Investigate adding a time limit to an invoice - e.g. payment terms 30 days and flag up outstanding invoices.
7. Add barcode lookup to product selector.

There may be other issues which arise as this progresses.
Items shown as 'Investigate' may or may not be actioned.

However we have been informed by NetBanx that we need to integrate a new version of their payment gateway or the integration will stop working. Therefore all development on the above now has to wait until that is completed.

Many Thanks
Support