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Changing from http to https

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PaulDupre View Drop Down
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    Posted: 12 February 2021 at 2:24pm
Hi Support,

We did that thanks.

The website owner paid £20, and it seemed to be churning round at PayPal for some time. Then, eventually went through to our success page. However, no xml data came through, so didn't record the sale on our website.

RomanCart has all the data, so I'm just updating manually, and trying different things. Maybe, go back to how it was before.

Regards,
Paul

Edited by PaulDupre - 12 February 2021 at 2:24pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 12 February 2021 at 9:22am
Hi,

Nothing has changed on RomanCart regarding this for a long time.
If the customer did not return to your success page then it could be that your landing page was unavailable or the customer closed their browser if it was taking a long time to get their or for some other reason.

The best thing to do is to try some transactions yourself and see what is actually happening.

Many Thanks
Support
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PaulDupre Quote  Post ReplyReply Direct Link To This Post Posted: 11 February 2021 at 11:10pm
Hi Support,

Was working perfectly for three weeks, then out of the blue stopped. Worked 8pm last night on one site then at 10pm didn't work on the other one, and two more today didn't work (one on each site).

Has anything changed in the last 24 hours.

PS. The log for the last one (an hour ago) shows that the customer didn't come back to our success page.

Regards,
Paul

Edited by PaulDupre - 11 February 2021 at 11:12pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 20 January 2021 at 5:41pm
Hi,
That will bypass the order complete page and put them onto your page.
At 'tools'/'options'/'checkout' make sure you have success/failure/generic urls' as that is where it will go.

Many Thanks
Support
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PaulDupre Quote  Post ReplyReply Direct Link To This Post Posted: 20 January 2021 at 5:38pm
Hi Support,

Will that do it, nothing else is required?

Regards,
Paul
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 20 January 2021 at 10:36am
Hi,
At 'tools'/'options'/'checkout' there is an option to 'bypass order complete page'
This will ensure that they go straight to your page.

Many thanks
Support
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PaulDupre Quote  Post ReplyReply Direct Link To This Post Posted: 20 January 2021 at 10:01am
Hi Support,

False dawn unfortunately. Only one customer has waited to be submitted to our success page. All the others have appeared to close the browser at the RomanCart page. Do they get the impression it's all done.

Where can I see what they see without spending any money. Or do I need to create a fake page to pay something through RomanCart.

Regards,
Paul

Edited by PaulDupre - 20 January 2021 at 10:02am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PaulDupre Quote  Post ReplyReply Direct Link To This Post Posted: 09 January 2021 at 3:10pm
Okay success of sorts. Copied script to success page and it's worked that way.

Now I have to copy everything to the other website!

Cheers,
Paul
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PaulDupre Quote  Post ReplyReply Direct Link To This Post Posted: 09 January 2021 at 3:03pm
removed info that might be a problem...

Edited by PaulDupre - 09 January 2021 at 3:30pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PaulDupre Quote  Post ReplyReply Direct Link To This Post Posted: 09 January 2021 at 2:42pm
Hi Support,

Sorry, I didn't explain very well. We tried to setup free SSL certificate but were unable to. So, the client contacted Vodahost and they did it all and charged the client a set fee.

However, I was instructed to 'Please go to the general settings and update your website URLs to: https:// from http://'

In the cPanel I clicked on Domains, then the 'Force HTTPS Redirect' which I assumed was what they meant.

After that did not work for the orders from RomanCart I went through all the places I could find http:// on RomanCart and within the webpages and changed to https://

The documentation on cPanel says:
Force HTTPS Redirect

To automatically redirect the new domainís visitors from the insecure version of the website (HTTP) to the secure version (HTTPS), set the toggle to On.

To disable redirection to the secure version of the website, set the toggle to Off.

Important:
You can only enable redirection on main domains that also possess a valid SSL certificate. If you canít enable redirection for your domains, contact your hosting provider.

The toggle will not appear for aliases.

Note:
Select the appropriate checkboxes and then click Force HTTPS Redirect On or Force HTTPS Redirect Off at the top of the table to perform this action on multiple accounts.

Best regards,
Paul
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