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Paypal not seeing delivery address

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WOMBLE View Drop Down
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Joined: 13 April 2022
Location: LINCOLN UK
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    Posted: 22 April 2022 at 10:28pm
..depressing experience with help(?) Using Roamcart to handle payment through Paypal but Paypal doesn't see delivery address so I have to cut and paste address etc to Royal Mail.

here is the last useless communication from Romancart.................

Hello,

I'm sorry to say RomanCart only sends the billing address to PayPal, not the delivery address.

The integration is certified by PayPal and unfortunately, we have no plans to change it at this time

Many thanks,

WELL THAT'S A FAT LOT OF USE INNTT!



RomanCart
James Green
Technical Customer Support Advisor
www.sellr.com

and my request............


Hello.

I do not allow separate billing address.

I cannot change paypal behaviour as it is your database tag that is the problem.

Romancart is generating 2 fields.    1/ Billing    2/ Delivery.   When the delivery address is absent PayAL cannot see it.   Romancart's fault

This is up to Romancart to sort out with paypal, not me.

If this is happening to me it is happening to others, and that makes Romancart unusable as far as I'm concerned.

regards
WOMBLE
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