Upgrade Part Way Through Year

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   Hi there,

I have just gone into a customer's cart to upgrade it from Connect to Starter so that they can start sending marketing emails. However, it says I will be charged £60 until the renewal date in July. This does not seem fair. Is there not a way in which the upgrade charge can be made pro-rata?

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netquality Members Profile Find Members Posts Regular Joined: 16 November 2006 Location: United Kingdom Status: Offline Points: 48	Post Options Post Reply Quote netquality Report Post Thanks(0) Quote Reply Topic: Upgrade Part Way Through Year Posted: 05 March 2013 at 10:19am
	Hi there, I have just gone into a customer's cart to upgrade it from Connect to Starter so that they can start sending marketing emails. However, it says I will be charged £60 until the renewal date in July. This does not seem fair. Is there not a way in which the upgrade charge can be made pro-rata?
	Ian Rankin Net Quality Web Design

Support Members Profile Find Members Posts RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 05 March 2013 at 10:29am
	Hi, Please give our support team a call on 01225588000 Many Thanks Support