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Additional Email Address(es) To Receive Invoice

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csouthards View Drop Down
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    Posted: 05 February 2015 at 12:04am
We have many customers that have separate billing departments. They require a copy of the invoice be sent to both the billing department and themselves.

I know I can add a Extra Checkout Field and allow the customer to provide additional email address in text form. Then I have to forward the copy of the invoice as a separate action to the provided additional email addresses.

My suggestion is for the customer to be able to provide any extra email addresses during checkout that they want a copy of their invoice to be sent to.

Is this possible?

Thanks
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 05 February 2015 at 9:29am
Hi,

Thanks for the suggestion, however after careful consideration, unfortunately this is not something we would be able add.

Emails are usually the weak point of any transaction as you can only send emails, you can never guarantee that they will arrive.
It's better for the recipient to send the invoice to their billing department, as if your email never reaches them because of email issues on their side, it becomes their problem rather than yours.

Many Thanks
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