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Confirmation emails

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sheriff56 View Drop Down
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Joined: 12 July 2004
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    Posted: 04 February 2020 at 10:35am
Hi,

We have recently changed to a new Win10 laptop after support for Win7 finished.
We have a peculiar problem in the confirmation emails received in win10 Mail will not print ? Nothing is sent to the printer , no documents appear as pending , and the print set up screen disappears as if the task has been completed.

Cannot see anything obvious in settings anywhere , and everything prints fine from the sales manager.

Just wondered if anyone has experienced something similar ?

regards
Martyn
**** www.e-crafts.co.uk **** Suppliers of goods for hand made cards , general crafts and scrapbooking.
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sheriff56 View Drop Down
RomanCart Guru
RomanCart Guru


Joined: 12 July 2004
Location: United Kingdom
Status: Offline
Points: 952
Post Options Post Options   Thanks (0) Thanks(0)   Quote sheriff56 Quote  Post ReplyReply Direct Link To This Post Posted: 04 February 2020 at 12:44pm
Hi,
Further investigation shows the emails will print if the format is changed to TEXT in the control panel , but will not print when set to HTML , or HTML and TEXT.

regards
Martyn
**** www.e-crafts.co.uk **** Suppliers of goods for hand made cards , general crafts and scrapbooking.
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