UPS

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   Hi,
We sent our first consignment out today using the UPS courier system via Romancart. They collected it, but didn't give us any kind of receipt, even though I did query it with the driver. 
Is this normal? I just think it's a bit odd, for at this very moment, we've nothing at all to prove UPS are in possession of the parcel.

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Amber Members Profile Find Members Posts Senior Member Joined: 18 April 2005 Location: United Kingdom Status: Offline Points: 623	Post Options Post Reply Quote Amber Report Post Thanks(0) Quote Reply Topic: UPS Posted: 17 March 2011 at 3:51pm
	Hi, We sent our first consignment out today using the UPS courier system via Romancart. They collected it, but didn't give us any kind of receipt, even though I did query it with the driver. Is this normal? I just think it's a bit odd, for at this very moment, we've nothing at all to prove UPS are in possession of the parcel.
	Regards, Graham Amber Chiropody Supplies

Amber Members Profile Find Members Posts Senior Member Joined: 18 April 2005 Location: United Kingdom Status: Offline Points: 623	Post Options Post Reply Quote Amber Report Post Thanks(0) Quote Reply Posted: 17 March 2011 at 5:27pm
	Getting a bit nervous, now; three hours since collection, the status in the SM is still showing Awaiting Collection, as is the tracking number statement. Can anyone assure me this is normal, please?
	Regards, Graham Amber Chiropody Supplies

Support Members Profile Find Members Posts RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10803	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 17 March 2011 at 5:49pm
	Hi, This is normal. The driver is supposed to scan it in when they pick it up, however normally this seems to happen when they return to the depot at the end of the day. Later on you will see the status update. Many Thanks Support

Amber Members Profile Find Members Posts Senior Member Joined: 18 April 2005 Location: United Kingdom Status: Offline Points: 623	Post Options Post Reply Quote Amber Report Post Thanks(0) Quote Reply Posted: 17 March 2011 at 5:52pm
	I did wonder if that might be the case. Thank you, Support, appreciated.
	Regards, Graham Amber Chiropody Supplies

raineshoe Members Profile Find Members Posts Senior Member Joined: 03 October 2007 Location: United Kingdom Status: Offline Points: 1502	Post Options Post Reply Quote raineshoe Report Post Thanks(0) Quote Reply Posted: 17 March 2011 at 6:55pm
	Always nerve wracking when you try something new, especially when its your reputation at stake